TERMS OF SERVICE
Welcome to Kaolate! By using our website and placing an order with us, you agree to the terms and conditions outlined below. Please read these terms carefully before using our services. If you do not agree with any part of these terms, please stop using our website immediately.
1. Fraud Protection
We take fraud protection seriously to safeguard both our business and customers. We may:
- Monitor suspicious activity (e.g., large orders, repeated failed payments).
- Verify payment and billing information.
- Contact customers to confirm suspicious transactions.
If fraud is detected, we may:
- Cancel or hold suspicious orders.
- Report the activity to authorities.
- Block future transactions from the involved account or payment method.
2. Product Availability
- All products are custom-made upon order.
- If a product is unavailable due to production issues, we will:
- Notify you promptly.
- Offer an alternative or provide a full refund.
- Slight variations in color, size, or design are normal and not considered defects.
3. Intellectual Property
All content on the Kaolate website (e.g., product images, logos, designs) is the intellectual property of Kaolate.
You are NOT permitted to:
- Copy, modify, or distribute any content without permission.
- Use product designs or trademarks for commercial purposes.
4. User Comments and Feedback
By submitting feedback or comments, you agree that:
- Your feedback does not contain offensive or illegal content.
- We have the right to use, modify, and share your feedback without compensation.
- We reserve the right to remove any inappropriate content without notice.
5. Limitation of Liability
We are not liable for:
- Loss of data, revenue, or profits.
- Product misuse or damage caused by the customer.
- Delays or issues caused by third-party shipping providers.
Our total liability will not exceed the total amount paid for the order.
6. Changes to Terms of Service
We may update or modify these terms at any time without prior notice.
- Changes will take effect immediately upon posting.
- Continued use of our services means you accept the updated terms.
7. Governing Law
These terms are governed by and interpreted according to the laws of the United States. Any disputes will be handled in the courts of Colorado, United States.
8. Account Termination
We may suspend or terminate your account if you:
- Violate these terms.
- Engage in fraudulent or harmful activity.
By using Kaolate, you confirm that you have read, understood, and agreed to these Terms of Service. Thank you for shopping with us!