PRIVACY POLICY
At Kaolate, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Credit/debit card details (processed through secure third-party gateways).
- Order Details: Purchase history and product preferences.
- Technical Information: IP address, browser type, device type, and operating system.
- Cookies and Tracking Data: To improve user experience and analyze website traffic.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders.
- Communicate with you regarding order status and customer support.
- Personalize your shopping experience.
- Improve website functionality and user experience.
- Prevent fraud and unauthorized transactions.
- Send promotional offers and updates (if you opt-in).
3. Sharing Your Information
We do NOT sell or share your personal information with third parties for marketing purposes. We may share your data with:
- Payment Processors: To securely process your payments.
- Shipping Partners: To deliver your orders.
- Service Providers: For website management, analytics, and customer support.
- Legal Authorities: If required by law or to prevent fraud and illegal activities.
4. Data Retention
We retain your data only as long as necessary to:
- Fulfill your orders and provide services.
- Comply with legal requirements.
- Resolve disputes and enforce our policies.
5. Cookies and Tracking Technologies
We use cookies to:
- Recognize returning customers.
- Improve website performance and user experience.
- Track and analyze website traffic and user behavior.
You can modify your browser settings to block or delete cookies at any time.
6. Your Rights
You have the right to:
- Access your personal data.
- Request correction or deletion of inaccurate data.
- Withdraw consent for marketing communications.
- Request a copy of the data we hold about you.
7. Data Security
We implement strict security measures to protect your data:
- SSL encryption for secure data transmission.
- Restricted access to personal data.
- Regular system monitoring and security updates.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.
11. Contact Information
For questions or concerns about this Privacy Policy, please contact us:
Headquarters (United States):
- Address: 1942 Broadway St STE 314c Boulder, CO 80302, United States
- Phone: +1 (406) 503-3117
- Email: [email protected]
By using Kaolate, you confirm that you have read, understood, and agreed to this Privacy Policy.
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